Terms of Service
Last updated: July 2026 · Totus Life Services Inc.
This is a placeholder terms of service page for the Totus Life Services website. It outlines the general terms under which our website and services are offered.
Use of this website
This website provides general information about the services offered by Totus Life Services Inc. It does not provide medical advice, diagnosis, or treatment. Always consult a qualified health professional regarding your specific circumstances.
Services and consultations
Consultations are free of charge as described on our website. Care services are delivered by independently registered clinicians — Registered Nurses, Registered Massage Therapists, and Registered Social Workers — whose registrations can be verified through the official registries linked on this site.
Bookings and cancellations
Appointments may be booked by phone, email, or through the relevant care platform. Please provide reasonable notice if you need to cancel or reschedule.
Virtual care
Virtual care services are delivered through TelePortUs (TelePortUs.totuslife.org) or other approved platforms. Use of TelePortUs is subject to the terms and conditions of that platform.
Limitation of liability
To the fullest extent permitted by law, Totus Life Services Inc. is not liable for any indirect or consequential loss arising from use of this website or reliance on its content, and bears no liability whatsoever for any data mishandling, loss, breach, or misuse occurring on or through third-party websites, including insurance carrier portals, linked from this site or from the TelePortUs platform.
Third-party links (insurance & provider portals)
This website and TelePortUs may link to external websites and portals, including health insurance carrier self-service portals, provider claim submission portals (such as TELUS Health eClaims, Pacific Blue Cross PROVIDERnet, and providerConnect™), regulatory registries, and other third-party sites. These links are provided for your convenience only and do not constitute an endorsement. Totus Life Services Inc. does not control any external website and is not responsible or liable, in any way whatsoever, for the content, security, privacy practices, or data handling of those sites, including any mishandling of personal or health information you enter on them. You use third-party portals at your own discretion and are responsible for reviewing that third party's own terms, privacy policy, and security practices. If you have questions about coverage, claims, or your benefits, contact your insurance provider directly.
Contact
Questions about these terms? Contact us at the address below.
Office Suite 288, 255 Newport Drive, Port Moody, BC V3H 5H1