Privacy Policy
Last updated: July 2026 · Totus Life Services Inc.
This is a placeholder privacy policy for the Totus Life Services website. It describes, in general terms, how we approach the privacy of visitors and clients.
Information we collect
When you contact us or use our services, we may collect information you choose to share with us, such as your name, contact details, and details about the care you are seeking. When you use TelePortUs, additional information is handled under TelePortUs's own terms and privacy practices.
How we use your information
We use the information you provide to respond to enquiries, schedule consultations, coordinate care with registered clinicians, and improve our services. We do not sell your personal information.
Health information
Any personal health information shared with our registered clinicians is handled in accordance with applicable British Columbia privacy legislation and the professional standards of the relevant regulatory colleges.
Third-party links (insurance & provider portals)
Our website and TelePortUs link to external registries, platforms, and portals — including regulatory college directories, health insurance carrier self-service portals, provider claim submission portals (such as TELUS Health eClaims, Pacific Blue Cross PROVIDERnet, and providerConnect™), and other third-party sites. These links are provided for your convenience only. We do not control those external sites and are not responsible or liable, in any way whatsoever, for their privacy practices, security, or data handling, including any mishandling of personal or health information you enter on them. Information you provide on a third-party portal is governed by that third party's own privacy policy, not ours. We never receive or store the credentials or claim information you enter on external insurance or provider portals.
Contact
Questions about this policy? Reach us at the details below.